Vcast 8 - The Primacy of the Customer/Supplier Relationship - $10.00

There are many roles an individual, a department, or an enterprise may assume over the course of their productive lives. In this vcast we argue that the principles, values and behaviors of the Customer/Supplier relationship best reflect and reinforce the attributes and outcomes which will make you successful over your career. We start at first principles with a look at the Market and, consider at a high level, how Customers and Suppliers interact with one another through the Market. We then overlay this model on the typical organization to show how support functions (like HR, IT and project management) and principal functions (like Marketing, Sales, the Faculty, etc.) map to the Customer/Supplier relationship. Next we bore in on the heart of this vcast by looking at how Internal Suppliers assume multiple roles, and that it is the relative degrees of emphasis of each role, their "profile", that determines successful, and unsuccessful, alignment with the environment.